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FAQ

FREQUENTLY ASKED QUESTIONS

SHIPPING

We ship mostly domestically, but we can ship internationally if the customer is willing to pay the shipping fee.

If you are unhappy with your purchase for any reason, then please contact us at info@truwild.com. We are happy to help find a solution that works for you!

All tracking information is sent via email when your package has shipped. If you are unable to find this email, then please contact us at info@truwild.com, and we are happy to send your tracking info!

Discount codes can be entered at checkout in the discount code section. Only one discount is valid per order. If you forget to enter a discount code at checkout, then email us, and we are happy to apply the code retroactively!

All orders will be processed to ship within 24 to 48 hours.
United States: Our average shipping time within the United States is 3 to 5 business days.
Canada: Our average shipping time within Canada is around 10 to 15 business days. Canadian orders are subject to customs fees.

MISCELLANEOUS

Yes, we do! Please send us a message with your name, address, and why you want to try our product for free. We will get back to you within 24 hours on how you can try out our product.

We are currently in selected Bristol Farms and Lazy Acre locations in Southern California. More stores and locations will be added in the coming year all across the U.S. Stay tuned!

KOMBUCHA FAQ

Each bag contains 20 servings.

Totally!!! You can add it into water, juice or in any of your favorite beverages.

A delicous fermented tea that contains probiotics and been consumed for thousand of years.

Probiotics are microorganisms (live bacteria and yeast) within your gut that are considered "good" gut bacteria. Having a balance of "good" gut bacteria is crucial for immune, hormone, digestive, and overall health.

It has a slight fizzle to it and carbonation mouth feel. Important note - It does not have the taste of the fermented fizzled vinegar like in bottled kombucha.

VITAMIN D FAQ

Each container has 60 capsules.

Yes. No Gelatin or animal products are used in the making of this product. It is made from Lichen and Mushrooms which are 100% plant based. Othe Vitamin D supplements are made of Lanolin (sheep wool) and Bovine (duck feathers), which are Animal by-products.

Yes, we test all of our products before we make them available for sale.

The shelf life is 2 years.

The coral calcium is sourced from an above ground fossilized mine in the Dominican Republic.

It’s a natural fossilized coral ( coral polyps). It is mined out of the ground and crushed to a fine powder because of it high levels of elemental calcium. It is considered Vegan being it's millions of years old.

MOTION FAQ

Each scoop contains, 160 mg of natural caffeine from green coffee bean, green tea extract, and yerba mate. An average cup of coffee contains 95 mg of caffeine, so we are equivalent to about 1.5 cups.

Each bag contains 20 servings.

Yes, this product is vegan, gluten-free, and non-GMO.

Yes, it is great for endurance athletes and can be taken before and during an activity. The ingredients support endurance and hydration, and the studies on Peak O2 show an overall increase in athletic endurance.

No this product is soy-free!

Mix one scoop with 6 to 10 oz. of cold water, settling may occur, and drink 30 minutes prior to activity. Try adding it to your favorite juice or smoothie!

TURMERIC FAQ

Each bag contains 20 servings.

Yes, this product is vegan, gluten-free, and non-GMO.

We use organic turmeric that is not extracted, so the amount can vary depending on the harvest.

You can drink it at any point of the day, but it is recommend to drink it after exercise to help reduce inflammation and aid in recovery.

Add one scoop to water or your favorite smoothie recipe.

You can use it in a blender to make a protein smoothie, or you can use it in a shaker cup to shake it on the go.

WILD GREENS FAQ

Each bag contains 20 servings.

Yes, this product is vegan, gluten-free, and non-GMO.

You can drink it at any point of the day in the morning, afternoon, or whenever making a smoothie!

Add one scoop to water or your favorite smoothie recipe.

No, it does not have any added sugar.

You can use it in a blender to make a protein smoothie, or you can use it in a shaker cup to shake it on the go.

ADAPTOGENS FAQ

Each container has 60 capsules.

It includes maca (500 mg), ashwagandha (300 mg), gotu kola (150 mg), cordyceps (100 mg), astralagus (100 mg), eleutherococcus (50 mg), and holy basil (50 mg).

It is preferred to take them in the morning after you eat. However, adaptogens are non-specific, meaning they can be enjoyed at any time to support energy, endurance, and stress and even help with winding-down at the end of the day.

2 capsules daily after a meal

None!

Adaptogens are roots, herbs, and mushrooms that have holistic properties to support stress relief, renewed energy, and body balance.

HYDRATE FAQ

Each bag contains 20 servings.

Aquamin™ is a calcified red marine sea algae that is harvested from the North Atlantic sea bed off the coast of Iceland. Aquamin™ is a natural source of calcium and magnesium as well as 72 trace minerals.

Mix one scoop in 8 to 12 oz. of cold water before, during, or after workouts.

You can use it in a shaker cup to shake it on the go or during or after your workouts.

BASELAYER FAQ

Each container has 60 capsules.

We recommend taking daily to boost immune system. Supplements are most effective if they are taken at least 1 hour before or 2 hours after meals. However, if zinc cause stomach upset, we strongly recommend you take these pills with a meal.

Our products are made in a cGMP facility located in Los Angeles, California USA. They are certified cGMP through NSF.

ZERO Sugar!

The incoming raw materials are tested for heavy metals and they are also tested by the supplier and listed on the Certificate of Analysis (COA) which includes solvents and pesticides which are not in the product. For finish product we test micro and identity.

FLOWERZZZ FAQ

2mg.

So we can't guarantee that this will work better than prescribed sleeping pills (Ambien, Z-Drugs..etc) or OTC medications. But our product is a natural alternative that is proven to work. But if it doesn't work, no worries. Simply return it. FlowerZZZ is the only natural sleep aid product infused with natural flowers and containing L-theanine, zinc, magnesium, and a low dose of melatonin. It is non-habit-forming and promotes more restful and restorative sleep than other products.

No! Flowerzzz uses a blend of flowers and herbs that people have been using for centuries to help you unwind, let go of stress and fall asleep faster for a healthy sleep cycle.

A: Every body is different but to get the best results, we recommend that you take it 20-30 minutes before bedtime. Depending on how your current sleep patterns are, this should allow you to sleep soundly through the night and you won't feel groggy or zombified when you wake up.

Yes, we know that it can be hard to fall asleep on those days where it feels like the entire world is against us. But Flowerzzz is specially designed to lower your stress and anxiety levels. So you can gently fall asleep and stay asleep until the next morning.

Yes, as mentioned before Flowerzzz helps your body get into that deep sleep and stay there. But NOT oversleep. You'll wake up whenever you're ready to. Feeling more rested than usual.

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